Terms and Conditions
Effective date: May 21, 2026
Website: casino-mirror.dev.rtdlab.cloud
Before you begin using this Website, please take the time to carefully review these Terms of Service. By starting to use the site, you are automatically agreeing to the terms and conditions outlined here.
These Terms of Service are governed by and construed in accordance with the applicable laws.
The English version of these Terms of Service takes precedence over any versions in other languages.
1.1
Please review these Terms & Conditions in their entirety before making use of our Website. The opening of a player account with the website signifies and serves as confirmation of your binding acceptance of these Terms & Conditions.
1.2
The burden of ascertaining the laws and regulations in force within the applicable jurisdiction in respect of online gambling rests exclusively with the player.
2.1
Registration on the Website is open exclusively to players residing in countries and territories where online gambling is lawfully sanctioned. The duty of investigating the gambling statutes and regulations applicable in the relevant jurisdiction prior to placing any wager on the Website rests solely upon the player.
2.2
Access to the Website is restricted to adults aged eighteen (18) years and over, or to such players who have attained the age stipulated as the lawful threshold for online gaming under the laws of their country of residence - whichever is the higher. The obligation to verify the age-related provisions of the gambling legislation in the relevant jurisdiction rests entirely with the player.
2.3
You alone bear the full and exclusive responsibility for ensuring that your participation in the games does not infringe any laws to which you are subject. The deposit of real funds and play for real money is governed by the legislation of your home country, and the duty of conformity with such domestic rules rests entirely upon you.
2.4
The Website is entitled to require documentary evidence of age from any player and may curtail Website access or place a hold on the account of any player who fails to satisfy this requirement.
2.5
Persons resident in the jurisdictions and the dependent territories enumerated below (the “Restricted Countries”) are barred from using the Website to engage in real-money gameplay:
Afghanistan, Argentina, Aruba, Australia, Austria, Belarus, Belgium, Belize, Bonaire, Brazil, Bulgaria, Burma, Central African Republic, Colombia, Comoros, Congo, Côte d’Ivoire, Croatia, Cuba, Curacao, Cyprus, Denmark, Eritrea, Estonia, Ethiopia, Finland, France, Georgia, Germany, Indonesia, Iran, Iraq, Israel, Italy, Lebanon, Liberia, Libya, Malta, Netherlands, North Korea, Panama, Portugal, Romania, Russian Federation, Saba, Somalia, Spain, Sri Lanka, Statia, St. Martin, Sudan, Syria, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Venezuela, Yemen, Zimbabwe; all FATF Blacklisted countries; any further jurisdictions designated as prohibited by the competent authority; the foregoing list is non-exhaustive in nature and may be amended from time to time. Where a player acts in contravention of this restricted countries policy, the Website is unable to warrant the successful execution of any withdrawal or refund. The player alone chooses and determines the jurisdiction and its legal rules.
3.1
Players should be mindful that particular titles may not be available in certain jurisdictions, in accordance with the rules imposed by the relevant game providers, which are themselves liable to vary from time to time.
3.2
The availability of betting on sporting fixtures or other live events may also be subject to jurisdictional restrictions.
4.1
Sole responsibility for the settlement of any charges and taxes imposed upon your winnings under the laws of your country of residence rests with you.
5.1
Your assent to these Terms & Conditions constitutes confirmation that you are acquainted with and fully comprehend the rules governing the games offered on the Website. Whether to consult the theoretical return-to-player percentage of any given game is left to your discretion.
5.2
Where bets are accepted on sporting fixtures or other live events, the result of each event shall be determined upon its formal settlement by the relevant governing body. Where that result is subsequently overturned by the body in question within the payout period, or where the outcome cannot be verified by reason of an interruption to the broadcast feed and the absence of any corroborating source, the affected bets shall be void and the stakes refunded. Where an event has been postponed, suspended, or has otherwise failed to conclude within seventy-two (72) hours of its scheduled start time, bets placed thereupon shall be void and refunded, save that bets upon tournament progression or upon the outright winner of a tournament shall remain in effect.
5.3
The Website retains the right to void any bets accepted, by reason of human or technical error, at odds materially at variance with the prevailing market or plainly incorrect having regard to the true prospects of the event, as well as any bets lodged after the relevant event has commenced. The Website further retains the right to withdraw any event, market, or product from its offering at any time.
5.4
Any and all rules, terms, and conditions not explicitly stipulated herein are situated within and subject to the additional policies, which are readily accessible on the Website.
6.1
By signifying your assent to these Terms & Conditions, you acknowledge that gambling entails the inherent prospect of pecuniary loss. The Website disclaims any responsibility for financial harm sustained in the course of your use of the Website.
6.2
The Website assumes no responsibility for any defect of hardware or software, any unreliable or interrupted internet connection, or any further technical fault that may hamper access to the Website or disturb the seamless conduct of play.
6.3
In the improbable event that a bet has been confirmed or a payment effected by us in error, the Website’s team retains the right to void all bets tainted by such an error, or, in the alternative, to remedy the mistake by re-settling the affected bets on the terms that would properly have been in force at the moment the bet was placed had the error not occurred.
6.4
Where the Website inadvertently posts to your player account a deposit, bonus or winnings to which you are not entitled - be it on account of a technical fault, an inaccuracy in the paytables, a clerical oversight, or any other cause - the sum so posted and any winnings derived from that bonus or deposit shall remain the Website’s property and shall be debited from your player account. Should you have withdrawn funds that do not belong to you before the error has come to our attention, the amount disbursed in error shall (without prejudice to such further remedies and causes of action as may be available to us at law) stand as an indebtedness due from you to us. Upon any erroneous credit to your account, you are obliged to give us prompt notice by email.
6.5
The Website, together with its management, support staff, partners, and service providers:
6.5.1
offer no warranty that the software or the Website is suited to its intended purpose;
6.5.2
offer no assurance that the software and the Website are devoid of defects;
6.5.3
offer no guarantee that the Website and/or its games will remain accessible without interruption;
6.5.4
shall bear no responsibility for any loss, costs, expense, or damages - whether direct, indirect, special, consequential, incidental or of any other nature - arising in connection with your use of the Website or your engagement in the games.
6.6
You undertake to indemnify in full and hold harmless the Website, together with its directors, employees, partners and service providers, in respect of any cost, expense, loss, damages, claim or liability - howsoever occasioned - that may arise in connection with your use of the Website or your engagement in the Games.
6.7
You accept that the Website is the ultimate arbiter as to whether you have transgressed the Website’s Terms & Conditions in a manner that warrants your suspension or your permanent exclusion from the Website.
7.1
Each player is permitted to register no more than one (1) personal account.
7.2
The opening of multiple player accounts by one and the same individual may, at the Website’s sole discretion, result in the closure of all such accounts and the forfeiture of all payouts owed to that player. The player is prohibited from granting access to their player account, or permitting use of the Website, to any third party whatsoever, including - without limitation - minors.
7.3
Any refunds, winnings or bonuses obtained or accrued by the player while the duplicate Account was in operation may be recovered by us, and the player undertakes to remit to us, upon request, any such monies as have been withdrawn from the duplicate Account.
7.4
The Website is intended for personal use alone and may not be turned to any form of commercial gain.
7.5
You are required to keep your account in good order and to ensure that the particulars associated with it remain current.
7.6
We retain the right to place a telephone call to the number recorded against your user account, which, at our sole discretion, may be treated as a necessary component of the KYC procedure. The account and/or any operations conducted through it may be suspended pending complete verification. We shall undertake reasonable steps to contact you in respect of the withdrawal of the funds; should we, however, prove unable to reach you (whether by email or by telephone) within two (2) weeks of the date on which the withdrawal request was lodged, the account may be frozen until the KYC procedure has been brought to a full conclusion.
8.1
Should a player fall under suspicion of fraudulent conduct, including, without limitation: engaging in any manner of collusion with fellow players; the devising of strategies calculated to secure unfair winnings; fraudulent dealings directed at other online casinos or payment providers; the institution of chargebacks against credit-card transactions, or the disavowal of payments duly made; the opening of two or more accounts; low-risk play at roulette whereby the player stakes equal amounts on both black/red or odd/even, thereby covering 25 or more of the 37 numbers on the board. (A bet placed solely on black/red covers 36 of the 37 possible outcomes); any other form of cheating, or where the player is adjudged bankrupt in their country of residence, the Website retains the right:
8.1.1
to close the player account in question and to suspend and/or annul any payouts owing to the player. Any such determination rests within the sole discretion of the Website, and no notice of, or rationale for, such measures shall be communicated to the player. The Website further retains the right - and may indeed be under a duty - to report the player’s fraudulent conduct to the competent regulatory authorities.
8.2
Where a chargeback is initiated against the account, the casino retains the right to:
8.2.1
levy upon the player a sum corresponding to the funds available in the player’s balance, by way of compensation for the damages and expenses sustained in consequence of the chargeback;
8.2.2
pursue from the player any further damages and financial losses by reaching out to them through one of the contact channels supplied at the time of registration (namely, telephone, email, and the like);
8.2.3
shut down the player’s personal account and/or forfeit any and all winnings obtained in consequence of such conduct or attempted conduct.
8.3
The Website maintains a zero-tolerance stance toward advantage play. Any player who endeavours to derive an unfair benefit from casino welcome offers or any further promotions accepts that the Website retains the right to nullify the relevant bonuses, together with any winnings attached to them, on any of the following grounds:
8.3.1
the use of stolen cards;
8.3.2
the institution of chargebacks;
8.3.3
the opening of more than one account so as to draw an advantage from casino promotions;
8.3.4
the supply of inaccurate registration particulars;
8.3.5
the production of falsified documents;
8.3.6
any further conduct liable to occasion harm to the Website.
8.4
The Website retains the right to shut down your player account and to remit to you the sum standing to your account balance, less any applicable withdrawal charges, acting at its absolute discretion and without being under any duty to disclose its reasons or to furnish prior notice.
8.5
For the purpose of verifying a player’s account, the casino management calls for documents (identification, payment instruments, utility bills, and the like) rendered in the Latin alphabet or, where applicable, in another script. Should the player be unable to furnish documents in the alphabet specified above, the casino retains the right to insist upon video verification, in the course of which the player must display the relevant documents.
8.6
The Website retains the right to hold back payments where suspicion or evidence of tampering with the Website’s systems is present. Criminal proceedings shall be instituted against any user, or any other person or persons, who has tampered with the casino’s systems or attempted to do so. The Website further retains the right to discontinue and/or alter any of the games or events offered upon the Website.
8.7
In the event that any questions arise concerning our ‘Know Your Customer’ procedures, or should you seek clarification or further handling of any matters already brought to our attention, you are most cordially invited to reach out to us via [email protected]. We shall endeavour to address your enquiries with all due expedition and thoroughness.
8.8
Should you come to learn of any possible defect or omission in the software, you undertake not to exploit the same. You further undertake to bring any such defect or omission to the Website’s attention without delay.
8.9
Should you neglect to discharge these obligations, the Website shall be entitled to full reimbursement of all costs occasioned by the error or omission, including all costs flowing from the error or omission itself and from the failure to give notice thereof.
8.10
Every deposit is to be wagered before any withdrawal of the associated funds may be effected. The required aggregate staking amount is three (3) times the deposit when funds are used for casino activity, and one (1) time the deposit when funds are used for betting on sporting fixtures. Where a series of deposits has been made without sufficient gaming activity, the player is required to wager the cumulative amount of those deposits prior to withdrawal. Failing that, the Website is at liberty to levy a charge for the processing of deposits and withdrawals, the amount whereof lies in the sole discretion of the Website’s team.
8.11
A player’s winnings, whether realised in the course of play involving bonuses or by means of real funds, may be subject to confiscation where the Website has reasonable cause to suspect the player’s involvement in fraudulent activity.
8.12
Upon receipt of a verification request, the player must provide all requested documents and information within forty-eight (48) hours from the time such request is sent by us to the player’s registered email address, account inbox, live chat, or any other communication channel made available through the player’s account.
8.13
If the player fails, refuses, delays, or otherwise neglects to provide the requested documents or information within the above-mentioned timeframe, or if the documents provided are incomplete, inaccurate, misleading, expired, falsified, illegible, inconsistent with the player’s account details, or otherwise insufficient for us to complete its verification checks to its reasonable satisfaction, we shall be entitled to deem the player’s account as unverified.
8.14
Where the player’s account is deemed unverified, we may, without prejudice to any other rights or remedies available to it under these Terms & Conditions or applicable law, take one or more of the following actions: (a) suspend or restrict the player’s account; (b) suspend, delay, refuse, or cancel any pending withdrawal request; (c) withhold, suspend, cancel, void, or forfeit any bonus funds, promotional credits, free spins, rewards, winnings, or proceeds derived therefrom, to the extent that such funds or winnings cannot be lawfully or reasonably released due to the player’s failure to complete verification to the Company’s reasonable satisfaction; (d) cancel any open bets, wagers, game rounds, tournament entries, or pending transactions; (e) close the player’s account; (f) and/or report the matter to any competent regulatory, governmental, financial, payment, or law enforcement authority where required or permitted by applicable law.
8.15
The player acknowledges and agrees that the timely provision of accurate and complete verification documents is a material condition of maintaining an account in the Company and of being eligible to receive withdrawals, bonuses, promotional benefits, winnings, or any other account-related benefits.
8.16
We shall not be liable for any loss, delay, restriction, cancellation, forfeiture, or account closure arising from the player’s failure to comply with a verification request within the required timeframe. Any decision by the Company under this clause shall be final and binding, subject always to applicable law, regulatory requirements, and the player’s statutory rights.
8.17
The casino is not a financial institution and ought not, therefore, to be regarded as such. No interest shall accrue upon your account, and no conversion or exchange services (including fiat-to-crypto exchange) shall at any time be provided.
9.1
We may, at our discretion, make promotional offers available to players from time to time. These offers may include bonus funds, free spins, loyalty rewards, special campaigns or other promotional benefits, collectively referred to as “bonuses” or “promotions”. Such terms will be listed in the relevant sections of the Website. In the event of any conflict between these Terms & Conditions and the terms of a specific promotion, the terms of the specific promotion shall prevail.
9.2
Certain promotions may require a qualifying deposit or satisfaction of other eligibility conditions. Each promotion may be subject to its own specific rules, which apply together with these Terms. Where the rules of a specific promotion differ from the general bonus rules, the specific promotion rules will take priority for that promotion.
9.3
Each bonus is restricted to one use per player. This limitation also applies by family, household address, telephone number, shared or personal device, shared computer used at a public library or workplace, and shared or personal IP address.
9.4
We may refuse, cancel, restrict, or remove any bonus or promotion for any player or group of players at our sole discretion. We may also temporarily or permanently exclude any player from participating in promotions. Users located in the restricted locations are not eligible to register for or participate in promotions. Decisions relating to promotion eligibility, bonus abuse, fair play, wagering calculations, and bonus-related winnings are final and not subject to negotiation.
9.5
Bonuses are subject to wagering requirements. This means that a player must place qualifying wagers up to a required amount before bonus-related winnings may become withdrawable.
9.6
The wagering requirement may apply to the bonus amount, the related deposit amount, or the winnings generated from a promotion, depending on the applicable promotion rules. For example, a wagering requirement of x5 means that the relevant amount must be wagered five times.
9.7
Regardless of circumstances, any winnings stemming from free spins granted without a deposit are capped at a withdrawable amount of 50 EUR, or the equivalent value in another currency. Sums in excess of this threshold shall be forfeited automatically and shall not be eligible for processing as a payout.
9.8
Such winnings are also subject to a wagering requirement of x40 before they may become withdrawable.
9.9
Any no-deposit casino bonus has wagering requirements of x40. Any such bonus has a maximum withdrawal limit of x5 the bonus amount received. For example, a EUR 20 no-deposit bonus will have a maximum withdrawal limit of EUR 100. Any winnings above EUR 100 will not be eligible for withdrawal and will be voided and removed from the account balance at the withdrawal stage. Anyway, wagering requirements may be specified in the rules of each specific bonus, which prevail over these terms.
9.10
Game types contribute differently towards wagering. Slots, except for restricted or excluded games, Scratch Cards, and Keno contribute 100% towards wagering. All Live Games contribute 10%. Table Games and Card Games contribute 0%. Video Poker contributes 10%. Plinko contributes 10%. Instant Games, Jackpot Slots, Slingo Games, and Bingo Games cannot be played using bonus funds.
9.11
You may only complete wagering requirements on games found in the "Bonus Friendly" category on our website.
9.12
Real-money funds are used first for wagering. Once the real money balance has been fully wagered, wagering will continue from the bonus balance.
9.13
Casino bonus wagering must be completed within the period specified in the rules for each specific bonus. Sports bonus wagering must be completed within 30 days from receipt of the bonus. If the relevant period expires before the wagering requirement is completed, the remaining bonus amount and any winnings generated from it will be cancelled.
9.14
The maximum bonus amount shall be mentioned on the promotion page.
9.15
The minimum deposit required to receive a 100% first deposit bonus and 200 free spins shall be mentioned on the promotion page, but not less than EUR 20.
9.16
If a player requests a withdrawal before completing the applicable wagering requirement, the bonus balance and all winnings generated from that bonus may be cancelled.
9.17
After the applicable wagering requirement has been fully satisfied, the relevant bonus funds and any eligible winnings will be transferred to the real-money wallet and may be withdrawn subject to the applicable withdrawal rules.
9.18
Bonuses are provided for entertainment and recreational play. If a deposit, bonus, or promotion is used in a way that is inconsistent with ordinary recreational gameplay, we may treat that activity as a breach of these Terms & Conditions.
9.19
The welcome bonus is available only to new players who have registered an account and completed their first real-money deposit on the Website.
10.1
The payment provider or system in question may impose further fees or charges in the course of processing the deposit.
10.2
Kindly reach out to our support team to enquire as to the payment methods best suited to your country of residence.
10.3
Recourse to third-party means of payment is forbidden. Deposits may be effected only by means of a bank account, bank cards, e-wallets or any other payment instrument registered in your own name. Should our security review establish that you have transgressed this condition, your winnings shall be confiscated and the underlying deposit returned to the holder of the payment account. Neither the Website nor its team shall bear any liability for funds lost as a result of deposits made from third-party accounts.
10.4
The minimum sum that may be deposited is contingent upon the payment method you elect to employ, and shall be displayed at the time of selecting that method.
10.5
The maximum sum that may be deposited is likewise contingent upon the payment method you elect to employ, and shall be displayed at the time of selecting that method.
10.6
Should you wish to place limits upon your gambling at the casino, kindly avail yourself of any other facility provided for that purpose.
11.1
As part of our commitment to regulatory compliance and user security, the minimum and maximum sums that may be withdrawn, which are subject to periodic review based on prevailing market liquidity and jurisdictional requirements, depend on the payment method employed, and are subject to the specific processing timelines associated with that chosen system.
11.2
The Website retains the right to call for verification documents in advance of processing your withdrawal (identification, payment instruments, utility bills, and the like), in accordance with standard KYC (Know Your Customer) procedures, even where comparable or other documentation has previously been supplied by you) as well as to place any refunds on hold for such period as may be needed to verify your identity. Where the Personal Data you supply proves to be false or incomplete, the withdrawal may be declined, and the player account closed, of which you shall be apprised by email. The Website’s team may be required to report the player’s conduct to the competent regulatory authorities.
11.3
It is further required that the payment cards in question are not corporate credit cards and that those cards have been issued in a supported country.
11.4
Please bear in mind that even in respect of supported countries, the Website cannot warrant the successful processing of credit-card payments in every instance, inasmuch as the banks issuing such cards may, at their own discretion, decline or block the relevant transactions.
11.5
Any clause contained herein may be superseded by additional policies posted on the Website.
11.6
The Website’s internal operating currency is the Euro. By reason of this, where you transact in any other currency, the sum debited from your credit card may be marginally higher than that shown at the moment of the transaction, owing to currency conversions effected by your bank and/or the Website’s payment processor.
11.7
Every payout request shall be processed by the Website within three (3) business days, leaving aside any further period of time as may be required by the processing operations of banks and other financial institutions, provided that any withdrawal stipulated by the Website or other limits are met.
11.8
You accept that withdrawals effected by way of bank transfer may, in exceptional instances, attract further charges from intermediary banks. Such charges lie beyond the control of the Website.
11.9
Lastly, please remain mindful that the Website is not a financial institution. No interest shall accordingly accrue upon your account, and no conversion or exchange services shall at any time be made available.
12.1
The Website retains the unilateral prerogative to revise these Terms & Conditions and any policies related hereto, whenever circumstances so warrant. All clauses contained herein are subject to change at the team’s sole discretion. In the case of amendments, the English version shall become effective first, even if the versions in other languages have not yet been published. While we shall endeavour to bring any material amendments to our players’ attention by email, we nonetheless encourage every player to consult this page on a periodic basis to identify any updates.
13.1
An inactive (dormant) account is one into which, or out of which, the player has not logged for a continuous period of twelve (12) months. Where your player account is treated as inactive, the Website retains the right to apply a monthly administrative charge of €10, or its equivalent in another currency (or, where the present balance of your account is lower, that present balance), for so long as your account balance remains in credit.
13.2
You hereby authorize the Website to debit this charge from your player account at the outset of the month following the day on which your account is treated as inactive, and at the outset of each succeeding month for so long as your account remains inactive. The Website shall cease to debit the charge once the account balance reaches nil or the account is reactivated.
14.1
You accept that any claim and/or cause of action arising under or in connection with these Terms & Conditions, or with any service furnished by the Website, must be brought within one (1) year after the date on which the claim or cause of action accrued.
15.1
You may freely address any complaint concerning our services to our customer service team, following the instructions set out on the Website.
15.2
Complaints are dealt with in the first instance by the support department and are escalated within the Website’s organisation where the support personnel are unable to resolve the matter without delay. You shall be kept apprised of the progress of the complaint to a reasonable degree.
15.3
The Website shall entertain a complaint only where it has been lodged by the account holder in person. It is, accordingly, forbidden - and you may not - assign, transfer, hand over, or sell your complaint to any third party.
15.4
With regard to the inquiries regarding the Website usage or these Terms & Conditions performance and execution, or their additional policies, kindly reach out to our support team at [email protected], including the case if you wish to self-exclude, in order to communicate your decision to abstain from using the Website.
15.5
The Website shall set aside a complaint where the matter is consigned for handling to a third party rather than to the original account holder.
15.6
In the event of any dispute, you accept that the server logs and records shall stand as the conclusive authority in determining the outcome of any claim. You accept that, in the improbable event of any discrepancy between the result displayed upon your screen and that registered by the game server, the result logged on the game server shall prevail; and you further accept and acknowledge that our records shall stand as the conclusive authority in determining the terms and circumstances of your participation in the relevant online gaming activity, as well as the results thereof.
15.7
Where we have occasion to contact you in respect of any such dispute, we shall do so by means of any of the contact particulars recorded against your player account.
16.1
You may not assign, pledge or convey ownership, under any title whatsoever, of any claim arising from these Terms & Conditions, from the use of the Website or from participation in the Games as against the Website, save with the consent of the Website’s management. The prohibition extends to the transfer of any item of value of whatever kind, including - without limitation - ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with such items, whether legal, commercial or of any other character. The prohibition upon such transfers further extends to, though is not confined to, the encumbrance, pledging, assignment, usufruct, trading, brokering, hypothecation and/or gifting thereof in concert with any fiduciary or any other third party, company, natural or legal person, or entity, in any manner, shape or form.
17.1
Any and all disputes that may arise between you and the Website, including their successors in title - whether by general or by particular title - in consequence of these Terms & Conditions, or in consequence of further agreements and any other acts in connection with these Terms & Conditions, shall be resolved exclusively by way of arbitration before the competent court.